Quarles Named to BTI Client Service A-Team 2024

News Release

The national law firm of Quarles & Brady today announced that BTI Consulting Group (BTI) has named the firm to the 2024 BTI Client Service A-Team, based on its survey of law firm client service performance.

BTI’s Client Service A-Team report is a law firm ranking based solely on direct, unprompted feedback from corporate counsel. Legal decision-makers see firms on the list as delivering exceptional levels of service in various aspects of the client experience.

To compile the report, BTI spoke with more than 300 legal decision makers between May 2023 and February 2024 and asked them to name firms that excelled in the following areas: unprompted communication, commitment to help, understands the client’s business, deals with unexpected changes, deals with complexity, innovative approach and keeps clients informed.

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